POPIA Privacy Policy

Visionary Leadership (Pty) Ltd ("we", "us", or "our") is committed to protecting the privacy and personal information of our clients, prospects, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) ("POPIA") and the General Data Protection Regulation (GDPR) where applicable.

By submitting your details through our contact form, subscribing to our communications, or engaging our services, you consent to the practices described in this policy.

We may collect and process the following categories of personal information:

• Identity & Contact Data: First name, last name, email address, phone number, and company/organisation name submitted via our consultation request form.
• Enquiry Data: The nature of your inquiry (e.g. SHERQ audit, Road Marking, Industrial Relations) and any project details or messages you provide.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone settings, and device information collected automatically through cookies and similar technologies.
• Usage Data: Information about how you interact with our website, including pages visited and the dates and times of your visits.

We process your personal information for the following lawful purposes:

• To respond to your consultation requests, inquiries, and service questions.
• To deliver our SHERQ, Road Marking, and Industrial Relations services to you.
• To maintain accurate records for compliance, auditing, and quality management purposes aligned with ISO 9001:2026.
• To send you relevant updates, newsletters, and marketing communications (only where you have opted in).
• To comply with our legal, regulatory, and statutory obligations under South African law.

We rely on your consent, our legitimate business interests, and legal compliance as the lawful bases for processing under POPIA.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encrypted data transmission, access controls limited to authorised personnel, and regular security reviews. All labour dispute details, safety file audits, and corporate information submitted are protected under strict non-disclosure standards.

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Trusted service providers and sub-processors who support our operations (e.g. CRM and email delivery), bound by confidentiality obligations.
• Regulatory authorities, courts, or law enforcement where required by law.
• Professional advisors (legal, accounting, auditing) in the course of providing their services to us.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting, or reporting requirements. Once the retention period expires, we securely delete or anonymise your data.

As a data subject, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal obligations).
• Object to or restrict the processing of your information.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us using the details in Section 9.

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic, and remember your preferences. You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Information Officer: